NEWS No.20100722_01
Dear Customers
22 Jul 2010
Planned Maintenance schedule for ADSL
Thank you for using KDDI Australia internet service.
Due to scheduled maintenance,there will be ADSL outage as detailed below.
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Affected Service
ADSL
Affected Area
QLD only
Expected Duration
Start Date & Time: 14/07/2010 0:00 AEST
Finish Date & Time: 14/07/2010 6:00 AEST
2x 30 Seconds outage is expected during above session
Work Description
Due to Upstream Supplier network works will result in all services terminated in QLD experiencing session disruptions or service degradation during the outage period.
Normal service operations should resume by the end of the outage window.
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Affected Service
ADSL
Affected Area
VIC only
Expected Duration
Start Date & Time: 22/07/2010 1:00 AEST
Finish Date & Time: 22/07/2010 6:00 AEST
30 minutes outage is expected during above session
Work Description
Due to Upstream Supplier network works will result in all services terminated in VIC experiencing session disruptions or service degradation during the outage period.
Normal service operations should resume by the end of the outage window.
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Affected Service
ADSL
Affected Area
QLD only
Expected Duration
Start Date & Time: 22/07/2010 1:00 AEST
Finish Date & Time: 22/07/2010 6:00 AEST
2 minutes outage is expected during above session
Work Description
Due to Upstream Supplier network works will result in all services terminated in QLD experiencing session disruptions or service degradation during the outage period.
Normal service operations should resume by the end of the outage window.
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Affected Service
ADSL
Affected Area
QLD only
Expected Duration
Start Date & Time: 28/07/2010 1:00 AEST
Finish Date & Time: 28/07/2010 6:00 AEST
30 minutes outage is expected during above session
Work Description
Due to Upstream Supplier network works will result in all services terminated in QLD experiencing session disruptions or service degradation during the outage period.
Normal service operations should resume by the end of the outage window.
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Affected Service
ADSL
Affected Area
QLD only
Expected Duration
Start Date & Time: 29/07/2010 0:00 AEST
Finish Date & Time: 29/07/2010 6:00 AEST
30 Seconds outage is expected during above session
Work Description
Due to Upstream Supplier network works will result in all services terminated in QLD experiencing session disruptions or service degradation during the outage period.
Normal service operations should resume by the end of the outage window.
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We apologise for any inconvenience that may cause you.
Thank you for your understanding and cooperation.
++Enquiry++
KDDI Australia Pty Ltd
Internet Customer Support Service Desk
Tel: 1800-800-477 or 02-9910-0000
Fax: 02-9910-0082
e-mail: info@kddi.com.au
Business Hours：Weekdays Between 9:00～17:00
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