NEWS No.20100309_01
Dear Customers
9 March 2010
Planned Maintenance schedule for ADSL and Dial Up line
Thank you for using KDDI Australia internet service.
Due to scheduled maintenance,there will be ADSL and Dial Up outage as detailed below.
-----------------------------------------------------------------------
Affected Service
ADSL
Affected Area
All area
Expected Duration
Start Date & Time: 03/03/2010 23:00 AEST
Finish Date & Time: 04/03/2010 4:00 AEST
Multiple 5-10 Minute periods through the outage window.
Work Description
Core Network Maintenance works may result in minor service disruptions for all services.
-----------------------------------------------------------------------
Affected Service
ADSL
Affected Area
WA only
Expected Duration
Start Date & Time: 10/03/2010 2:00 AEST
Finish Date & Time: 10/03/2010 8:00 AEST
12 seconds outage is expected during above session
Work Description
Due to Upstream Supplier network works, some services terminated
in WA may experience session resets during the outage window.
Normal service functionality should be restored by the end of the outage period.
-----------------------------------------------------------------------
Affected Service
ADSL
Affected Area
VIC only
Expected Duration
Start Date & Time: 18/03/2010 0:00 AEDT
Finish Date & Time: 18/03/2010 5:00 AEDT
Multiple 10 Minute periods within the outage window.
Work Description
Required network maintenance will cause services in Melbourne/VIC
to experience service disruptions during the outage window.
All services should resume normal functionality at the end of the outage period.
-----------------------------------------------------------------------
We apologise for any inconvenience that may cause you.
Thank you for your understanding and cooperation.
++Enquiry++
KDDI Australia Pty Ltd
Internet Customer Support Service Desk
Tel: 1800-800-477 or 02-9910-0000
Fax: 02-9910-0082
e-mail: info@kddi.com.au
Business Hours：Weekdays Between 9:00～17:00
|
|
